can I cancel or make changes to my order?
if you want to make changes to your order, please contact giggle customer service at firstname.lastname@example.org.
which payment methods are accepted?
visa, american express, mastercard, and discover.
how much will I be charged for shipping?
giggle is pleased to provide simple and affordable flat rate shipping options. please refer to our shipping section for further details.
when will I receive my item and how can I track delivery?
you can track the status of your orders in your giggle account. you will also be sent an order confirmation email with your tracking number.
if previously purchased merchandise is marked down within seven (7) days of the original order date, giggle will adjust the price of an item, once. to receive a price adjustment, email email@example.com. please include your original order number with your request. eligible refunds will be applied to your original form of payment.
if you have selected gift-wrapping for your order, we will include tissue paper + a giggle shopping bag with the order. if you choose to include a gift message, your message will be hand-written on a card and included. the recipient will receive a blank invoice with the return form.
full-priced items purchased from www.giggle.com may be returned for a full refund if returned within 30 days of receipt by mail.
returns + refunds
refunds will be issued by original form of payment for merchandise returned in its original condition, with price tag attached. merchandise must not be worn, washed or altered. accessories, shoes and other items must be returned in its original packaging. undergarments and swimwear should be tried on over underclothing, ensuring that the protective hygiene strip remains in place and intact.
if you are a gift recipient and need to make a return, we will refund you in the form of giggle online store credit for any future purchases on our site within one year, if your items(s) is eligible for a return. please note that some of our items are final sale (ex: embroidered or personalized, custom-made items). sale merchandise is final sale and is not eligible for return, exchange, or store credit online.
any product that is damaged upon receipt must be reported to customer service within 48 hours of delivery or return might not be approved. giggle is not able to offer merchandise exchanges or online store credits.
return approval is at the discretion of www.giggle.com and we reserve the right to deny any return that does not comply with our policy.