Shipping Information

standard delivery

standard shipping (ships in 4-7 business days)
order total: shipping & handling:
up to $15 $4.95
$15.01 — $25 $7.00
$25.01 — $45 $9.00
$45.01 — $65 $12.00
$65.01 — $90 $15.00
$90.01 — $125 $18.00
$125.01 — $225 $20.00
$225.01 — $750 10%
$750.01 & over 5%

Standard shipping orders do not include White Glove Delivery- eligible furniture. PLEASE NOTE: Personalized orders ship within 2-4 weeks. Refer to "Shipping & Delivery Details" on individual product pages for more information.

expedited shipping (ships in 2-3 business days)
standard rates apply + $19.99
express shipping (ships in 1-2 business days)
standard rates apply + $39.99
shipping to a P.O. Box or APO/FPO

Unfortunately, we cannot. Our shipping partners, UPS and LTL Freight, do not ship to P.O. Box or APO/FPO addresses.

shipping to Alaska and Hawaii

We can ship most giggle items to both Alaska and Hawaii. However, this excludes some over-sized furniture items. In those cases, giggle customer services will contact you directly and reserves the right to cancel those items in your order. You will not be charged for any item that does not ship.

shipping internationally

MyUS.com is our preferred partner for international package forwarding to more than 200 countries and territories. MyUS.com provides customers with a private U.S. mailing address. Once a U.S. address is received, the customer places an order here on giggle.com using their MyUS.com address as their shipping address. All giggle orders shipped to MyUS addresses are shipped and billed according to our standard domestic shipping rates for each service option described above. giggle will ship the order domestically to MyUS.com's warehouse, where MyUS.com consolidates and forwards. For more information, please visit www.myus2.myus.com.

PLEASE NOTE: If you are shipping to an international address and paying with an international credit card, you can use MyUS.com's Personal Shopper service to place an order on giggle.com. MyUs.com accepts all major credit cards and wire transfers, and will make the purchase on your behalf.

Please call us at 1.800.495.8577 or contact giggle customer service to ask any questions or for assistance.

nationwide furniture delivery

Local white glove delivery — $129

Live within 30 miles of one of our stores? Let us do the heavy lifting! Our white glove delivery applies to unlimited furniture items for one flat-rate (per trip) and gets you the full treatment:

  • Delivery is by appointment. After your order ships our delivery service will call to arrange a day.
  • Two delivery professionals.
  • Assembly and placement in the room of your choice.
  • All boxes/packing materials cleaned up and removed. (Delivery service does not include disassembling or removing old furniture.)

Available in: New York City, Northern New Jersey, Lower Connecticut, Western Long Island, Los Angeles, and SanFrancisco Bay area. For store details and maps see our stores page.

in-state in-home delivery — $250

If you live 30+ miles from any of our stores but within the states of California, New York, New Jersey, or Connecticut, our in-state in-home delivery applies to unlimited furniture items for one flat-rate (per trip) andincludes the following services:

  • Delivery is by appointment. After your order ships our delivery service will call to arrange a day.
  • Two delivery professionals.
  • Placement in the room of your choice.

long distance in-home delivery — $350

Our long distance in-home delivery is available nationwide in the 48 contiguous states (California, New York, New Jersey and Connecticut – see in-state in-home delivery details) and applies to unlimted furniture items for one flat-rate (per trip) and includes the following services:

  • Delivery is by appointment. After your order ships our delivery service will call to arrange a day.
  • Two delivery professionals.
  • Placement in the room of your choice.

frequently asked questions

why don't I see an option for expedited or express shipping at checkout?

This is most likely an oversized item or custom order, which are never available for Expedited or Express shipping. If you want to know which item is ineligible, check the "Shipping & Delivery Details" link on the product page.

when do surcharges apply?

Surcharges are placed on select oversized items. These charges are clearly noted in the "Shipping & Delivery Details" link on each of our product pages, during the checkout process, and prior to confirmation of your purchase(s).

what if I only get part of my order?

In order to provide you with the speediest service possible, items ordered together may not necessarily ship together. This will not affect your shipping charges and your credit card will not be charged for any product that has not yet shipped. You will be notified by email or phone if there are any delays in shipping.

can I use an international credit card to place an order?

Yes! However, these orders cannot be placed on our website. If you would like to pay with an international credit card, please contact our customer service department at 1.800.495.8577 and we will gladly place the order for you.

how do you ship gift cards?

Gift cards are shipped free of charge and separately from regular merchandise via First Class U.S. Postal Service. Gift cards usually ship within two business days. Please allow 4-6 business days for delivery. Gift cards may be shipped to U.S. addresses only. When calculating your order's shipping charge, the value of the gift card does not count towards your total purchase amount and will not affect the shipping charges assigned to non-gift card purchases.

who is your carrier?

Depending on your order size, packages are shipped via UPS and LTL Freight.

where do you charge sales tax?

giggle charges sales tax on orders delivered to New York, New Jersey, Connecticut, Maryland, Virginia, Texas and California.

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