Call customer service at 1-800-495-8577 from Monday to Friday, 12 p.m. to 6 p.m. ET.
How do I register?
There are lots of ways! Well, three to be exact. You can register in store with the help of our sales staff or one of our personal
shoppers. You can create your registry here online. Or you can e-mail or call customer service to schedule a time to set up a registry.
What do giggle personal shoppers do?
Our personal shoppers can help you tailor a registry to your needs by figuring out what products are going to work best with your lifestyle. It's a great place to start if you don't know what you need -- and it's free!
How do I add gifts to my registry?
Once you've set up your registry, the easiest way to add products is online. Just log on to your registry and start shopping. When you find an item you'd like to register for, simply click the blue "add to registry" button on that product's page and it will be added. Not sure what you need? Check out the giggle Guide to Baby Gear for tips on how to pick the smartest products for you and your baby. If you'd like help, our staff will be happy to assist you in the store, or you may contact our customer service department.
What if I don’t finish setting up my registry now?
No problem! As you go, you may realize that you want to add more
products anyway -- especially if you check in on your registry and discover most of the items have been purchased. Your registry is available online 24/7, so you can
add to it whenever you want. Just select the "update your registry" option to log back in and start shopping.
Do you have the same items available in stores and online?
For the most part, yes. Occasionally an item will be sold out either in store or online, and we can notify you when it's back in stock.
How do I access or update my registry online?
It's easy. Just look for the "update your registry" option and log in. Once you've logged in, you can modify account settings, add or delete products, change quantities, and more. If you ever get stuck, just e-mail or call customer service. If you don't reach a service representative in person, your call or e-mail will be answered within two business days.
How do I add gift cards to my registry?
Go to the "gift card" category within our "keepsakes & cards" department and navigate to the gift card product page. Once you're there, click on the blue "add to registry" button. If you're not logged in, you will be asked to do so.
Can I have more than one registry?
Absolutely! There are many reasons to have a registry, including baby
showers, birthdays, and holidays. As long as each registry has
a different name, you can have as many as you'd like. If you have a
registry already and would like to create a second one, log in to your giggle account, click on the "gift registry" link, and then look for the "create a new registry" button.
What if I forget my password or want to change it?
No worries! Just look for the "forgot your password?" prompt underneath the login fields and you can have your password reminder e-mailed to you anytime. If you know your password, but would like to change it, log in to your giggle account and select the "my information" link.
How long will my registry be available after the event?
Registries will be available both online and in stores for one year.
How do I delete or cancel my registry?
If you would like to delete your registry, look for the "update your registry" prompt and log in. From your registry account page, select the "delete registry" option. You may also e-mail or call customer service for help.
How do I let my friends know where I’m registered?
Showers are an excellent opportunity to spread the word, and you can get complimentary registry cards for the hostess of your shower to include in your shower invitations at any giggle store or through customer service. You may also create an e-mail that links your friends and family directly to your registry by logging into the "update your registry" section and clicking on "share my registry."
How else can my friends access my registry?
Your friends and family can shop your registry from anywhere by visiting our Web site. They can also come in to any of our store locations to shop for you in person, or call our stores during normal store hours. Finally, they can call customer service Monday through Friday, 12 p.m. - 6 p.m. ET at 1-800-495-8577.
Will I get duplicates?
Sometimes you'll get a duplicate if the gift-giver forgot to provide your registry information at the time of purchase. But don't worry: We make it easy to return and exchange unwanted items in stores or through the mail -- no matter where the items were purchased!
Where and how will my gifts be shipped?
All giggle products are shipped via DHL or UPS, but where they're shipped depends on both you and the gift-giver. When creating your registry, you will either provide a shipping address or indicate that you'd like all gifts sent to the gift-givers. If you do provide an address, each gift-giver will get to choose whether to have your gift shipped to you or to themselves so they can give it to you in person.
What if I don’t want gifts shipped to my house?
For your privacy, we will never display your actual mailing address to the gift-giver. But if you prefer not to receive any gifts directly, you can choose to have all gifts shipped to the gift-giver's address. If you'd like your parents or a friend to receive and store your gifts until the baby arrives, just designate them as the co-registrant and choose that address as your shipping preference.
What if I didn't get everything I wanted?
We want to make sure you get everything on your list, so after your shower date has passed, we'll give you a one-time discount of 10% off everything left on your registry (except highchairs, strollers, car seats, and furniture). Come in to any one of our store locations or contact customer service for assistance.
How do I redeem my 10% registry completion?
Just stop into one of our giggle stores for instant gratification. You may also e-mail or call customer service. If you don't reach someone in person, we'll get back to you within two business days.
