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Shipping Information:
How long will standard orders take?
How much does it cost?
What if I only get part of my order?
Do you ship to Alaska and Hawaii?
Do you ship outside of the U.S.?
Can you ship to a P.O. Box or APO/FPO address?
Do you offer assembly services for furniture and/or strollers?
How do you ship gift cards?
Are there shipping charges for electronic gift certificates?
How long will standard orders take?
Regular shipping times for domestic orders are based on processing time plus shipping time.
Standard delivery orders will be processed within 2 to 3 business days, and will arrive 5 to 9 business days from the date they were shipped.
Expedited delivery is guaranteed to arrive within 3 business days of purchase.*
Express delivery is guaranteed to arrive within 2 business days of purchase.*
(* Don't see an option for Expedited or Express shipping at checkout? That means one or more of the items you've selected isn't eligible for that delivery method -- most likely an oversized item or custom order. If you want to know which item it is, check the "shipping info" tab on the product page to see which item isn't eligible.)
Please note: For purposes of calculating total ship time, the date of purchase will be the following day for any orders received after 10 a.m. PT / 1 p.m. ET. These delivery times do not apply to shipments to Alaska or Hawaii.
How much does it cost?
Shipping costs are based on your total purchase amount. To determine the shipping cost for your order, please see the following chart:
| TOTAL SALE AMOUNT |
STANDARD SHIPPING CHARGE |
| Up to $14.99 |
$4.99 |
| $15.00 - $24.99 |
$6.50 |
| $25.00 - $49.99 |
$8.99 |
| $50.00 - $74.99 |
$11.99 |
| $75.00 - $99.99 |
$14.99 |
| $100.00 - $199.99 |
$19.99 |
| $200.00 - $299.99 |
$24.99 |
| $300.00 - $399.99 |
$35.00 |
| $400.00 - $499.99 |
$45.00 |
| $500.00 - $599.99 |
$55.00 |
| $600.00 - $999.99 |
$75.00 |
| $1,000 or more |
$99.00 |
| FOR RUSH DELIVERIES: |
| Expedited Delivery |
add $19 |
| Express Delivery |
add $39 |
For larger, bulkier items such as furniture and strollers, there may be an additional overweight handling surcharge to cover extra shipping costs. Such charges are listed on the “Shipping Info” tabs of our product pages and are clearly noted during checkout and prior to confirmation of your purchase(s).
What if I only get part of my order?
In order to provide you with the speediest service possible, items ordered together may not necessarily ship together. This will not affect your shipping charges and your credit card will not be charged for any product that has not yet shipped. You will be notified by e-mail or phone if there are any delays in shipping.
Do you ship to Alaska and Hawaii?
Yes, we are able to ship the majority of giggle items to these two states. However, there are some bulky furniture items that cannot be shipped safely to customers in Alaska and Hawaii. In those cases, giggle customer service will alert you directly and reserves the right to cancel those items in your order. You will not be charged for any item that does not ship to you.
Do you ship outside the United States?
Unfortunately, we are unable to ship internationally at this time. We also are unable to ship to Puerto Rico.
Can you ship to a P.O. Box or APO/FPO address?
Unfortunately, we cannot. Our shipping partner is UPS so orders can’t be shipped to a P.O. Box or APO/FPO address. Please provide a valid postal address during checkout.
Do you offer assembly services for larger items like furniture, strollers, and highchairs?
For customers ordering larger items in the New York City, Northern New Jersey, Lower Connecticut, Long Island, Los Angeles, Chicago, Washington, D.C., and San Francisco Area, local delivery and assembly services may be available. Additional fees may apply.
How do you ship gift cards?
Gift cards are shipped separately from regular merchandise via First Class U.S. Postal Service. Gift cards usually ship within 2 business days. Please allow 4 to 6 business days for delivery. Gift cards may be shipped to U.S. addresses only. When calculating your order’s shipping charge, the value of the gift card does not count towards your total purchase amount and will not affect the shipping charges assigned to non-gift card purchases.
Are there shipping charges for electronic gift certificates?
Our electronic gift certificates are delivered free of charge to the e-mail address provided within 1 business day, pending order verification and credit approval. Purchasers are responsible for providing an accurate and deliverable e-mail address.
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