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Easy Returns
We take great pride in our products, and hope you are delighted with your purchase or gift from giggle. If for any reason you aren't completely
satisfied, we make it easy to get exactly what you want.
All returns may be made via mail or in our stores, whichever is most convenient for you. Non-sale merchandise in new or unused condition may be
returned with your packing slip up to 30 days from the purchase date for a full refund or for store credit (less shipping costs and surcharges).
Non-sale merchandise in new or unused condition returned without a packing slip or after 30 days from the date of purchase shall be exchanged for
store credit only (less shipping costs and surcharges). Any available store credits will be issued at the then lowest selling price and shall be
in the form of a giggle gift card that will be mailed to the address provided. All gift returns may be for store credit only; no cash refunds are
available. Store credits may be used at www.giggle.com or at any of our store locations.
Please note that a 20% restocking fee will be applied against all new and unused furniture and gear merchandise returned in an opened or missing box. All sale purchases are final; no refunds or store credits available.
For mail-in returns:
- Repack the item in its original box.
- Write "return" at the bottom of the duplicate packing slip provided in your shipment and include it with the
items you are returning.
- Consider insuring your package in case it is lost or damaged in transit. giggle cannot be responsible for
items that do not arrive at DSI.
- Mail your return with the appropriate postage to:
giggle Returns
4400 E. New Market-Hurlock Rd.
Hurlock, MD 21643
If you no longer have your packing slip, please e-mail us or call our Customer Service Department
at 1-800-495-8577 between 9 a.m. to 6 p.m. ET to obtain your order number. All messages, whether by phone or e-mail, will be returned within two
business days. A packing slip or order number must be included in your return.
And, if you have any questions, don't hesitate to call us at 1-800-495-8577.
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