How long will standard orders take?
Why don't I see an option for Expedited or Express shipping at checkout?
How much does it cost?
Do surcharges apply?
What if I only get part of my order?
Do you ship to Alaska and Hawaii?
Do you ship outside of the U.S.?
Can I use an international credit card to place an order?
Can you ship to a P.O. Box or APO/FPO address?
Do you offer assembly services for furniture and/or strollers?
How do you ship gift cards?
Are there shipping charges for electronic gift certificates?
Who is your carrier?

How long will standard orders take?
Delivery timing for orders is calculated based on processing time plus shipping time:

• 99% of our standard delivery orders are processed within 1-2 business days of purchase and will arrive 3-6 business days from the date they were shipped, depending on the destination.
• 100% of our expedited deliveries are guaranteed to arrive within 2-3 business days of purchase.*
• 100% of our express deliveries are guaranteed to arrive within 1-2 business days of purchase.*

"Non-standard" shipping exceptions are noted on the "shipping info" tab of the product page.

For standard orders received after 5pm ET, the date of purchase is considered to be the following day. However, for expedited or express orders, the date of purchase is considered to be the following day if they are received after 1pm ET. These delivery times do not apply to shipments to Alaska or Hawaii. Incorrect shipping addresses, payment issues and UPS, FedEx or LTL Freight failures due to weather or emergency may result in delivery delays beyond our control.

Why don't I see an option for Expedited or Express shipping at checkout?
One or more of the items you've selected isn't eligible — this is most likely an oversized item or custom order, which are never available for Expedited or Express shipping. If you want to know which item is ineligible, check the "shipping and delivery details" link on the product page.

How much does it cost?
Shipping costs are based on both your total purchase amount and desired speed of delivery:

Do surcharges apply?
For larger, bulkier items such as furniture and mattresses, there may be an additional overweight handling surcharge to cover extra shipping costs. Such charges are listed on the "Shipping Info" tabs of our product pages and are clearly noted during checkout and prior to confirmation of your purchase(s).

What if I only get part of my order?
In order to provide you with the speediest service possible, items ordered together may not necessarily ship together. This will not affect your shipping charges and your credit card will not be charged for any product that has not yet shipped. You will be notified by e-mail or phone if there are any delays in shipping.

Do you ship to Alaska and Hawaii?
Yes, we are able to ship the majority of giggle items to these two states. However, there are some bulky furniture items that cannot be shipped safely to customers in Alaska and Hawaii. In those cases, giggle customer service will alert you directly and reserves the right to cancel those items in your order. You will not be charged for any item that does not ship to you.

Do you ship outside the United States?
MyUS.com is our preferred partner for international package forwarding to more than 200 countries and territories. MyUS.com provides customers with a private U.S. mailing address. Once a U.S. address is received, the customer places an order here on giggle.com using their MyUS.com address as their shipping address. All giggle orders shipped to MyUS addresses are shipped and billed according to our standard domestic shipping rates for each service option described above. giggle will ship the order domestically to MyUS.com's warehouse, where MyUS.com consolidates and forwards.
For more information, please visit www.myus2.myus.com.

Note: If you are shipping to an international address and paying with an international credit card, you can use MyUS.com's Personal Shopper service to place an order on giggle.com. MyUs.com accepts all major credit cards and wire transfers, and will make the purchase on your behalf.

Please call us at 1-800-495-8577 or contact giggle customer service to ask any questions or for assistance.

Can I use an international credit card to place an order?
Yes! However, these orders cannot be placed on our website. If you would like to pay with an international credit card, please contact our customer service department at 1-800-495-8577 and we will gladly place the order for you.

Can you ship to a P.O. Box or APO/FPO address?
Unfortunately, we cannot. Our shipping partners are UPS, FedEx and LTL Freight, so orders can't be shipped to a P.O. Box or APO/FPO address. Please provide a valid postal address during checkout.

Do you offer assembly services for furniture?
For customers ordering larger items in the New York City, Northern New Jersey, Lower Connecticut, Long Island, Boston, Phoenix, Los Angeles, Chicago, Washington, D.C., and San Francisco Area, local delivery and assembly services may be available. Additional fees may apply. Call 800.495.8577 for more information.

How do you ship gift cards?
Gift cards are shipped free of charge and separately from regular merchandise via First Class U.S. Postal Service. Gift cards usually ship within 2 business days. Please allow 4-6 business days for delivery. Gift cards may be shipped to U.S. addresses only. When calculating your order's shipping charge, the value of the gift card does not count towards your total purchase amount and will not affect the shipping charges assigned to non-gift card purchases.

Are there shipping charges for electronic gift certificates?
Our electronic gift certificates are delivered free of charge to the e-mail address provided within 1 business day, pending order verification and credit approval. Purchasers are responsible for providing an accurate and deliverable e-mail address.

Who is your carrier?
All orders are shipped via UPS, FedEx and LTL Freight, depending on the size of your package.